Refund policy

 

All products sold on The Garage Apt are fulfilled and shipped by our brand partners.

Because of this, returns, exchanges, eligibility, and return shipping are determined by the policy of the brand fulfilling your order, not The Garage Apt.

What to Know

• Return windows and eligibility vary by item

• Some items are final sale and not eligible for return

• Return shipping costs are set by the fulfilling brand

• Items may need to be returned directly to the brand partner

How to Request a Return or Exchange

Email us at:

info@thegarageapt.co

Include:

• Order number

• Item(s)

• Reason for the request

We’ll confirm whether the item is eligible based on the partner’s policy and provide next steps.

Damaged or Incorrect Items

If an item arrives damaged or incorrect, contact us within 48 hours of delivery with photos. We’ll coordinate directly with the brand to resolve it.

Refunds

Approved refunds are issued to the original payment method according to the fulfilling brand’s policy and timeline.

Our Role

We do not fulfill or handle inventory, but we act as your point of contact and will assist in communicating with the brand partner when needed.